Polly appoints Troy Coggiola as Chief Operating Officer
Polly, the leading provider of innovative mortgage capital markets technology, have announced the appointment of Troy Coggiola as Chief Operating Officer (COO). Coggiola’s appointment follows a record year for Polly, both in industry adoption and product innovation. As COO, Coggiola will lead Polly’s product, implementation, support, and design teams, ensuring seamless cross-organization collaboration as the company continues to scale.
Coggiola brings over 25 years of mortgage technology and enterprise software experience to this role, having most recently served as Chief Product Officer for government tech provider Accela. Much of his career has focused on supporting businesses whose software enables the modernization of entire industries. In particular, Coggiola is passionate about helping businesses develop superior product and support mechanisms through a unique blend of technological and domain expertise. Prior to Accela, Coggiola spent 12 years leading product and technology initiatives at ICE Mortgage Technology (then Ellie Mae Inc.), rounding out his time there as SVP of Product Management. Coggiola spearheaded the company’s evolution from an on-premise solution to a SaaS provider, enhancing and digitizing capabilities, as well as integrating newly acquired companies to grow its product set.
“Mortgage capital market operations are ripe for innovation. For years, we’ve seen products and organizations serve this space from opposite ends of the spectrum,” explained Coggiola. “To date, Polly has delivered on its mission to integrate the buy and sell sides to drive efficiency and true transformation across the entire capital markets value chain, providing significant ROI during both depressed and growing mortgage cycles. Mortgage capital markets is one of the last remaining, and necessary, mortgage tech transformations – and Polly is uniquely positioned to deliver.”
Coggiola continued, “Polly’s client-centricity attracted me to the business. They have a robust, open line of communication with their customer partners, and that partnership drives strategic product investment decisions. I am excited by the opportunity to lead and align product creation through customer implementation and ongoing support, ensuring sustained customer focus as we collectively move the industry forward. Polly has not just developed a better mousetrap; they have architected a new generation of technology that is solving real industry pain that’s been present for far too long. It has been remarkable to see what the company has achieved thus far, and I am thrilled to join the team as we continue to push the boundaries of what is possible in mortgage capital markets technology.”
“At Polly, everything we build is designed to drive value and success for our customer partners,” said Adam Carmel, Founder and CEO of Polly. “It is clear that Troy understands this mission and has lived it throughout his 25-year career. He will play a crucial role in institutionalizing and scaling Polly’s unique customer-centric approach, while also helping to further accelerate our pace of innovation. With such an energized and dedicated team of mortgage industry and technology experts at the helm, I’m excited to see what we will achieve in 2024 and beyond.”
Coggiola’s appointment is the latest in a string of notable leadership hires. Parvesh Sahi, former SVP of Business and Client Development for ICE Mortgage Technology, joined the company as Chief Revenue Officer in 2023. Former Fannie Mae executive and industry veteran Andrew Bon Salle, as well as former Ellie Mae CEO and mortgage industry visionary Jonathan Corr sit on Polly’s board of directors.
